Resource Center of Dallas, Inc. Notice Regarding Data Security Incident

The privacy and security of the information maintained by the organization is of the utmost importance to Resource Center of Dallas, Inc. (“Resource Center”). Resource Center wants to provide individuals with information about a data security incident that has affected our organization and let you know that Resource Center continues to take significant measures to protect individual personal and protected health information. Resource Center detected that certain systems within the network had been affected by a data security incident and, as a result, an unauthorized party accessed and/or acquired certain files from portions of the network between, on or about February 4, 2026, and February 12, 2026.

Upon detecting the incident, Resource Center commenced an immediate and thorough investigation, contained the network, and notified law enforcement. As part of the investigation, Resource Center engaged leading cybersecurity professionals to identify the extent of the activity and what, if any, personal and/or protected health information may have been accessed and/or acquired by the unauthorized party.

After a thorough and detailed forensic investigation and comprehensive document review, on or about July 2, 2026, Resource Center determined the identity of individuals whose personal and/or protected health information may have been involved in the incident. The information involved included individual names, dates of birth, medical information, health insurance information, certain Social Security numbers, financial account information, and other identification information. Resource Center is notifying individuals involved about the incident, along with steps they may take to protect the privacy of their personal and/or protected health information.

Resource Center reminds individuals to remain vigilant in reviewing financial account statements on a regular basis for any fraudulent activity. Resource Center also recommend that individuals review the explanation of benefits statements that they receive from their health insurance providers and follow up on any items not recognized. Please see the “Other Important Information” section below with additional information to help further safeguard personal data.

Resource Center values individual privacy and deeply regrets that this incident has occurred. Resource Center takes the security of personal and health information very seriously and has taken many precautions to safeguard it. Resource Center continually evaluates and modifies its practices to enhance the security and privacy of personal information. Since detecting the incident, Resource Center has reviewed and revised its information security practices and implemented additional security measures to mitigate the chance of a similar event in the future.

If you have any further questions regarding this incident, please call the dedicated and confidential toll-free response line that we have set up to respond to questions at 1-888-201-1486. This response line is staffed with professionals familiar with this incident and knowledgeable on what you can do to help protect against misuse of your information. The response line is available Monday through Friday, 9:00 a.m. to 9:00 p.m. Eastern Time, excluding holidays.

– OTHER IMPORTANT INFORMATION –

1. Placing a Fraud Alert on Your Credit File.

   It is recommended that you place an initial one-year “Fraud Alert” on your credit files, at no charge. A fraud alert tells creditors to contact you personally before they open any new accounts. To place a fraud alert, call any one of the three major credit bureaus at the numbers listed below. As soon as one credit bureau confirms your fraud alert, they will notify the others.

   Equifax	Experian	TransUnion LLC
   P.O. Box 105069 Atlanta, GA 30348 www.equifax.com 1-800-525-6285	P.O. Box 2002 Allen, TX 75013 www.experian.com 1-888-397-3742	P.O. Box 2000 Chester, PA 19016 www.transunion.com 1-800-680-7289

2. Consider Placing a Security Freeze on Your Credit File.

   If you are very concerned about becoming a victim of fraud or identity theft, you may request a “Security Freeze” be placed on your credit file, at no charge. A security freeze prohibits, with certain specific exceptions, the consumer reporting agencies from releasing your credit report or any information from it without your express authorization. You may place a security freeze on your credit report by contacting all three nationwide credit reporting companies at the numbers below and following the stated directions or by sending a request in writing, by mail, to all three credit reporting companies:

   Equifax Security Freeze	Experian Security Freeze	TransUnion Security Freeze
   P.O. Box 105788 Atlanta, GA 30348 www.freeze.equifax.com 1-800-349-9960	P.O. Box 9554 Allen, TX 75013 www.experian.com/freeze 1-888-397-3742	P.O. Box 2000 Chester, PA 19016 www.transunion.com/securityfreeze 1-888-909-8872

   In order to place the security freeze, you’ll need to supply your name, address, date of birth, Social Security number and other personal information. After receiving your freeze request, each credit reporting company will send you a confirmation letter containing a unique PIN (personal identification number) or password. Keep the PIN or password in a safe place. You will need it if you choose to lift the freeze.

   If you do place a security freeze prior to enrolling in any credit monitoring service, you will need to remove the freeze in order to sign up for the credit monitoring service. After you sign up for the credit monitoring service, you may refreeze your credit file.

3. Obtaining a Free Credit Report.

   Under federal law, you are entitled to one free credit report every 12 months from each of the above three major nationwide credit reporting companies. Call 1-877-322-8228 or request your free credit reports online at www.annualcreditreport.com. Once you receive your credit reports, review them for discrepancies. Identify any accounts you did not open or inquiries from creditors that you did not authorize. Verify all information is correct. If you have questions or notice incorrect information, contact the credit reporting company.

4. Protecting Your Health Information.

   As a general matter the following practices can help to protect you from medical identity theft.

   • Only share your health insurance cards with your health care providers and other family members who are covered under your insurance plan or who help you with your medical care.
   • Review your “explanation of benefits” statement which you receive from your health insurance company. Follow up with your insurance company or the care provider for any items you do not recognize. If necessary, contact the care provider on the explanation of benefits statement and ask for copies of medical records from the date of the potential disclosure (June 23, 2022) to current date.
   • Ask your insurance company for a current year-to-date report of all services paid for you as a beneficiary. Follow up with your insurance company or care provider for any items you do not recognize.
5. Additional Helpful Resources.

   Even if you do not find any suspicious activity on your initial credit reports, the Federal Trade Commission (“FTC”) recommends that you check your credit reports periodically. Checking your credit report periodically can help you spot problems and address them quickly.

   If you find suspicious activity on your credit reports or have reason to believe your information is being misused, call your local law enforcement agency and file a police report. Be sure to obtain a copy of the police report, as many creditors will want the information it contains to absolve you of the fraudulent debts. You may also file a complaint with the FTC by contacting them on the web at www.ftc.gov/idtheft, by phone at 1-877-IDTHEFT (1-877-438-4338), or by mail at Federal Trade Commission, Consumer Response Center, 600 Pennsylvania Avenue, NW, Washington, DC 20580. Your complaint will be added to the FTC’s Identity Theft Data Clearinghouse, where it will be accessible to law enforcement for their investigations. In addition, you may obtain information from the FTC about fraud alerts and security freezes.

   If your personal information has been used to file a false tax return, to open an account or to attempt to open an account in your name or to commit fraud or other crimes against you, you may file a police report in the city in which you currently reside.